Everyone is responsible, do not set one person as an outlier. Everyone is accountable. It is a cultural thing. Safety.

 

How do you create a culture?

 

Work as equals

 

Managers help out and “get their hands dirty”

 

Shared accountability

Encourage others to call their coworkers if they don’t show up

Encourage friendships

 

Team building

Outside of the job place

 

Give regular reviews where you focus on improvement not hostile negatives

 

Have regular meetings where you give productive and useful tools to succeed

 

Play favorites selectively

Recognize the leaders on your staff and encourage them to motivate others

Give them more authority or responsibility

 

Mentor your staff

 

Foster an apprenticeship system where new members are brought into the fold by an older more experienced team member

 

Be social

Say hi and learn about everyone else

 

Be consistent and clear with rules and discipline. Make it clear and transparent