[smart_track_player url=”http://traffic.libsyn.com/swimmingideas/SIP_073.mp3″ title=”SIP 073: What to do when veteran staff suck” artist=”Swimming Ideas” ]
Give initial feedback.
Restrain anger and disappointment.
Immediate debrief and followup.
Frame things in the future. next time do this.
Retrain.
Deal with it in private.